

Maxwell
Democratizing the Mortgage Industry With AI Solutions
Financial Services
Highlights
CloudWerx transformed Customer's loan processing with GenAI Underwriting Copilot. Leveraging Google Cloud Vertex AI and PaLM2, we built a custom Dialogflow agent that automates document review across various loan products. This AI solution streamlines workflows, accelerates underwriting, and empowers loan officers, leading to faster loan approvals.
The Challenge
Manual document review in underwriting slows loan processing. Customer needs AI solution to analyze documents across all loan products, streamlining the process for faster decisions.
The Solution
CWX revolutionized Customer's underwriting platform using Vertex AI, PaLM2 LLM, and Dialogflow. We set up a Vertex landing zone, processed docs, and deployed a datastore. A custom Dialogflow agent was built using PaLM2, prompt engineering, directed RAG, and NLP for a tailored underwriting solution.
The Implementation Process
Our Vertex AI solution streamlined underwriting. This solution analyzes loan docs across products, speeding up approvals, workflows, and officer efficiency.